Urgent Help with Tree Issues
How to get help from Auckland Council with tree related issues
If you are in urgent need of tree related information from Auckland Council ring (09) 301 0101.
Say “ Priority One” and request to speak to someone in Compliance and Enforcement or to a Heritage Arborist.
Stay on the line until you get the response you require. Do not agree to have someone call you back (this may take days). Insist on speaking to the decision maker if the tree is in urgent danger. Make the staff find out who that is (it may be in Auckland Transport or Consents or Parks). Do not give up and do not get off the line.
Compliance and Enforcement can check on whether a resource consent has been granted for tree removal.
Remember: trees that are on public land (including street trees), in a riparian (along a waterway) or coastal strip, or in a Significant Ecological Area, or on the Scheduled Tree List (Schedule 10) are all protected and require resource consents from Council for any works or removal.
Trees on private land without any of these protections can be removed without consent.
If you want to search the Unitary Plan yourself to check if the trees are protected click here to find out how.